Shipping and Returns Policy

Thank you for shopping with ENERGY. We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.

All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive a confirmation email with tracking information.

We currently offer FREE standard shipping worldwide.

Delivery times may vary based on your location and customs clearance.

You’ll receive a tracking number by email once your order ships. Please allow up to 48 hours for tracking info to update.

While we aim for fast delivery, delays can occur due to:

If your order hasn’t arrived within 30 days, please contact us at support@energy-brush.com.

Our support team is here to help. Email us anytime at support@energy-brush.com.

We accept returns within 30 days of delivery.
Items must be unused, in original packaging, and in the same condition you received them.
Return shipping costs are the buyer’s responsibility unless the return is due to our error (e.g., wrong or damaged item).

To initiate a return, please contact us at support@energy-brush.com with:

Once your return is received and inspected, we will:

Notify you via email
Issue a full refund to your original payment method within 5–10 business days (depending on your bank or payment provider)

Shipping fees (if any) are non-refundable.

We do not accept returns on:

Need to exchange for a different item or style? Contact us and we’ll guide you through the process.

Still have questions?
Email us at support@energy-brush.com — we’re happy to help!